Documentation

Downloads

Pilot Viewer

This program will allow Profit Pilot users and those who would like to demo the software to connect to a training system at our office. You can do your training from any computer with high-speed Internet access. There are three versions — your tour guide will inform you which one you should use.
Viewer #1
Viewer #2
Viewer #3

Pilot Locator Program

Use this program if you have a Wash Pilot tunnel controller and would like to access the Wash Pilot from your PC (or Mac). This will simply help your computer find the IP address of the Wash Pilot and has nothing to do with running the controller. Once the IP address is found you can bookmark it within whatever web browser you use or continue to use the Pilot Locator program.

Microsoft .NET Framework v1.1 Setup

This is needed if you attempt to install the Pilot Locator and it asks for Microsoft .NET Framework v1.1.

CommanderView 1.06

CommanderView is a software package provided by Autopilot for use with your Commander (cs-100) tunnel controller. It allows editing and backing up of controller settings as well as hourly reporting functions.

VNC Viewer

VNC Viewer is a software package for viewing a remote computer.

Repairs

Autopilot can still service and repair most products sold since 1980. For more information, call us at 1(800)876-3900.

Warranty

Equipment manufactured by Autopilot is warranted to be free from defect in material and workmanship. Components manufactured by Autopilot are warranted for a period of 1 year to the original purchaser. All components assembled to Autopilot equipment that are manufactured by others, are warranted by the appropriate manufacturer and subject to that manufacturer's limited warranty. Contact Autopilot for the specific information on any other component manufacturer's warranty and terms.

Emergency Support

Our #1 priority is customer support. To ensure you always get the very best support, we provide these company and personal cell phone numbers so that you always have a number to call, especially in the event of an emergency. Please always begin with our main support line. If you have an emergency after hours, please don't hesitate to call. However, if it is not an emergency please wait until regular business hours before calling.

Main 24/7 Support Line 800 876-3900
Nathan Karnofsky, Technical Support Lead 954 729-1518
Joseph Laeng, Sales and Support 800 876-3900
Dave Tuttle, Lead Developer, Wash Pilot 631 664-5749
Kevin Winn, Lead Developer, Profit Pilot 631 942-9792
Alfonso Martinez, Controls 954 864-6449
Jennifer Pedrizzetti, President 954 778-2790

For support on Diamond or Commander Series controllers:

A R Doyle and Associates, attention Alan Doyle 516 810-0102