If you are experiencing a technical support emergency, we are here to help you 24/7/365. To receive emergency support, please dial 1-800-876-3900 and choose Option #1. This will transfer your call to a live operator who will take your information and put you in touch with a technical support representative. This is the very best method to receive immediate, prompt service in an emergency situation. This will ensure your call is always answered by a live operator with direct confirmation of your support issue to our staff. Please be aware this service is reserved for emergency situations only.
If you are not having an emergency, but would like to leave us a message after hours, please dial 1-800-876-3900 and choose:
Option 2 for Sales
Option 3 for Regular Technical Support
Option 4 for Accounting
Your message will be promptly returned when we re-open for business.
You may also reach any of the AutoPilot staff directly. If this is an emergency situation however, please use the main 1-800-876-3900 number FIRST. This will ensure a live operator will answer your call immediately after hours and it will be directed to the correct support technician. Our goal is to provide you with excellent service.
This program will allow Profit Pilot users and those who would like to demo the software to connect to a training system at our office. You can do your training from any computer with high-speed Internet access. There are three versions — your tour guide will inform you which one you should use.
Viewer #1
Viewer #2
Viewer #3
Use this program if you have a Wash Pilot tunnel controller and would like to access the Wash Pilot from your PC (or Mac). This will simply help your computer find the IP address of the Wash Pilot and has nothing to do with running the controller. Once the IP address is found you can bookmark it within whatever web browser you use or continue to use the Pilot Locator program.
This is needed if you attempt to install the Pilot Locator and it asks for Microsoft .NET Framework v1.1.
CommanderView is a software package provided by Autopilot for use with your Commander (cs-100) tunnel controller. It allows editing and backing up of controller settings as well as hourly reporting functions.
VNC Viewer is a software package for viewing a remote computer.
Autopilot can still service and repair most products sold since 1980. For more information, call us at 1(800)876-3900.
Equipment manufactured by Autopilot is warranted to be free from defect in material and workmanship. Components manufactured by Autopilot are warranted for a period of 1 year to the original purchaser. All components assembled to Autopilot equipment that are manufactured by others, are warranted by the appropriate manufacturer and subject to that manufacturer's limited warranty. Contact Autopilot for the specific information on any other component manufacturer's warranty and terms.
| A R Doyle and Associates, attention Alan Doyle | 516 810-0102 |